Home > Troubleshooting > I'm installing on a Mac and it gives the error, "no mountable file systems."

I'm installing on a Mac and it gives the error, "no mountable file systems."

This doesn't come up very often, but you should try the following:

  1. In most cases, the downloaded dmg file is actually corrupt or had an error downloading. If possible, try downloading the dmg again, turning off any download assistant plug-ins you may have. You can try downloading the file in a different browser as well. Or if you don't need to be logged in to the site to download the file and you want to be fancy, you can try curl -O url in Terminal to download the file. (There's an example of that in my screenshot below.)

  2. Reboot your Mac if you haven't already tried that. Apparently there is an issue sometimes after opening too many dmg files, that is fixed with a reboot.

  3. Try mounting the DMG on the command line in Terminal. We will at least get some sort of useful error message to go on if it still fails:

    •  
    • Open Terminal: In Spotlight, the search magnifying glass at the upper right corner of your screen, search for Terminal, and press enter to open the Terminal app.

    • Type hdiutil attach into the terminal. Don't press enter yet.

    • Drag the dmg file from your Finder window onto the Terminal window and let go. This will fill in the location of the dmg file into your Terminal window.

    • Press enter.

  4. Think about if you have any kind of security policies on this machine to prevent writing to external drives (thumb drives, optical drives, etc). I haven't seen this one in action, but I read about this being a possibility while researching the issue. 

For example, there may be a security policy that prevents mounting a thumb drive, CD drive, other external drive on your machine that is affecting the dmg.

 

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